BIGALS Services
Everything you need
Since Big Al's AG was founded, we have been continuously expanding our range of services. Thanks to our many years of experience, our collaborative relationships with customers and our innovative and sustainable approach, we now offer a wide range of services across the entire supply chain.
Transport
Trained specialists for your equipment
Our experts are specially trained to handle your equipment. They take care of delivery and collection reliably, on time and with the utmost care.
Comprehensive support from start to finish
From the initial delivery to collection, your equipment remains in safe hands – professionally looked after and precisely tailored to your technical requirements.
Tailored service
We offer bespoke service for your equipment and your entire supply chain. chain.
Implementation
Seamless IT integration
We integrate your printing and copying systems securely and reliably into your customers’ existing network environment.
Full service from planning to operation
Our service covers the entire planning, configuration and commissioning process – precisely tailored to the respective IT infrastructure.
Maximum relief for your teams
We ensure a smooth process with minimal effort for your own teams.
Notification / Rollout Planning
Seamless rollout coordination
We coordinate every stage of your rollouts: from collection, provision, delivery and installation to return and storage.
Precise management of your supply chain
Through structured planning and precise scheduling, we ensure a smooth process throughout the entire chain.
Everything from a single source
Your project will be implemented efficiently, reliably and on time – with just one central partner.
Storage equipment
Flexible Logistics & Fast Delivery
Our European partners deliver to us daily. This centralised warehouse concept guarantees you maximum flexibility and minimum delivery times.
High availability
Efficient goods flows ensure the constant availability of equipment, accessories and spare parts throughout the entire supply chain.
Comprehensive reverse logistics
We handle the entire return process: from collection and refurbishment to professional disposal – including integrated spare parts management.
Staging
Swiss Finishing: Configuration/Pre-installation
For new or imported equipment, we offer bespoke pre-installation and configuration services – tailored precisely to your specifications and with maximum flexibility.
In-house technical centre
All work is carried out with the utmost safety and professionalism directly in our own technical centre.
Ready for immediate use (Plug & Work)
Your equipment is ready to go as soon as it is delivered. This guarantees you the highest quality, significant time savings and reliability right from the start.
Refurbishment
intelligent. sustainable. future-proof.
Professional Refurbishment
We get your equipment back into service – technically tested, professionally refurbished and economically optimised.
Extended Lifespan & Lower Costs
Our service goes far beyond repairs: we extend the lifespan of your assets, lower procurement and operating costs, and reduce your environmental footprint.
Sustainable Cost-Effectiveness
The result for you: high-performance devices, a reduced Total Cost of Ownership (TCO) and a significant contribution to the circular economy. Swiss Finishing: Configuration/Pre-installation
For new or imported devices, we offer customised pre-installation and configuration – precisely according to your specifications and with maximum flexibility.
Instruction - Training
Practical user training
Following successful commissioning, we provide your customers with a clear introduction to how to operate the equipment.
A seamless start to your daily routine
Getting started is quick, easy and causes absolutely no disruption to your day-to-day work.
Full potential from day one
Good technology only reaches its full potential when the team fully understands it and can use it efficiently.